Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Since 1988, Tax Matters has brought calm, clarity, and control to complex tax situations for individuals, families, and business owners. We do more than prepare forms or negotiate balances; we uncover the full story behind each issue, carefully review prior returns and underlying records, and correct what needs fixing. From that foundation we craft a strategy tailored to each client’s actual circumstances and provide direct, personal guidance without judgment. When appropriate we represent clients before the IRS, and our support continues after the immediate problem is resolved. With nearly four decades of hands-on tax experience, we guide clients toward clear, manageable resolutions.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters offer?
We examine the full story behind tax problems, carefully review prior returns and underlying records, correct errors, and build strategies tailored to each client's circumstances. We do more than prepare forms or negotiate balances and, when appropriate, provide representation before the IRS.
Who does Tax Matters help?
We assist individuals, families, and business owners in understanding where they stand and identifying available options. Our work emphasizes direct, personal guidance delivered without judgment.
How long has Tax Matters been in business?
Tax Matters has been helping clients since 1988, offering nearly four decades of hands-on tax experience. That experience supports careful reviews and practical resolution strategies.
Will you represent me before the IRS?
Yes. When appropriate, we provide representation before the IRS as part of a resolution strategy based on a detailed review of returns and records.
Do you only prepare tax forms?
No. We go beyond form preparation and balance negotiation to investigate the underlying issues, correct what needs correcting, and design solutions tailored to the client's actual circumstances.
Do you offer support after a tax problem is resolved?
Yes. Our support continues after the immediate issue is resolved so clients have guidance moving forward and a clear path to maintain compliance.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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