R L Hayes Roofing & Repairs in Augusta, GA

We have always been pleased with everyone at RL Hayes Roofing. Roy helped us with some roof repairs awhile ago and I remembered how responsive, professional and kind he was. So when it came time for us to replace the entire roof, I didn't hesitate to reach out again. Dean made the entire process seamless from start to finish and we couldn't be more pleased with how quickly and effectively the team worked to get the job done!

Did a great job. No complaints. I have had other neighbors ask who did my roof.

Best experience I ever had with a contractor! My roof was leaking and it was raining frequently, so I needed help quickly. I contacted the office and received a return call within an hour. After explaining my concern with the leak and current damage, he came out the next day and explained the problem and what needed to be done, and gave me a quote. Short of it, my roof was repaired within a few days under quote. It’s almost like it never happened. No pressure, no chasing down to see when they would arrive, and they cleaned up when they left.

The salesman met me on time, was very informative, courteous and respectful. He gave me a quote within 24 hours and called me to ask if I had any questions. Skylights came in within 2 weeks as promised and they were promptly installed with no leaks. The owner, Mr. Hayes, came by to inspect the job and talk with me personally as job was being performed. This is a top-notch company that, if needed, I would call immediately! Fantastic!

UPDATE: I'm lowering my rating by a bit due to our latest experience. Last time, they came out quickly and got the job done immediately at a great price. I guess they're more busy these days. They came out quick enough, but having the repair done same day wasn't even an option (even though it was simple). The estimate was fairly high (so much so that we contacted another roofer for the job), but the scope of work could have been different, so we won't compare those. Most bothersome was the fact that they didn't even offer the option of a same day repair (like they did last time) and when I called the owner to see if this was possible, he never bothered to call back. ORIGINAL REVIEW Had a hole in my roof from a branch impaling the shingles. Called one roofer out and was quoted over $600 without the guy even getting up there, and told it would take a week for them to come out. Called RL Hayes Roofing for a second opinion. They arrived the next day, hopped right on the roof, quoted me less than one quarter what the other guys did, and had it done in half an hour. Nice guys. Very helpful.